Laptops run hot,
then they run out.
A sealed case, a fan the width of a coin and a battery that fades every year. Vents and heatsinks cleaned, batteries and hinges checked, viruses removed and protection kept current, at home, in your office, or remotely.
Point health check
Typical temp drop
Managed antivirus
Kept, not wiped
Laptop MOT · report
Service completeLaptops don't fail suddenly.
They cook slowly.
Everything is packed into a sealed case with one small fan. Dust, heat, a fading battery and a charge port that’s been yanked a thousand times, all predictable, all cheaper to service than to repair.
A laptop nobody maintains
Vents felted shut with dust
Laptop heatsinks clog into a solid mat. The fan screams, the case gets hot to hold, and the processor throttles to half speed.
An hour of battery, at best
Nobody checks cycle count or capacity, so it degrades quietly until the laptop stops being portable at all.
A charge port you have to wiggle
Years of pulling the cable at an angle, ignored until the day it stops charging entirely, and it becomes a board repair.
Minutes to reach the desktop
Twenty programs launching at boot, a full drive, and everyone accepting it as “just old”.
Pop-ups and a lapsed antivirus
Adware, browser hijacks, and a trial that expired two years ago being dismissed every single morning.
A laptop on a service schedule
Opened up and properly cleaned
Fan removed, the dust mat pulled out of the exhaust fins, fresh thermal paste. Quiet, cool, and no longer throttling.
Battery health measured, not guessed
Cycle count and real capacity against design capacity, so you know whether it’s fine, fading or a fire risk.
Hinges, ports and keys checked
Loose hinges tightened before they crack the lid, charge ports checked, sticky keys and dead trackpad buttons sorted.
Boots in seconds again
Startup trimmed, junk cleared, drive optimised: the machine you remember buying, without buying another one.
Clean, and staying clean
Full virus and spyware sweep, then protection that’s actually licensed, updated and monitored by us.
The Laptop MOT,
eight checks, one service.
Pop-ups, error messages and a laptop that takes an age to start up all get dealt with in the same visit, plus the four things only laptops need. Every step is carried out and written up.
01
Laptop fault diagnostics
A full check for components failing or already failed: drive, memory, charging circuit, cooling and board, so nothing is missed while it’s open.
Hardware
02
Driver updates & configuration
Chipset, graphics, wireless, touchpad and power management drivers updated and configured, a lot of “slow”, “crashing” and “battery’s gone” starts right here.
Software
03
Virus & spyware removal
A full search of the system for malicious threats, adware and browser hijacks, removed properly rather than quarantined and forgotten.
Security
04
Temporary files & drive optimisation
Years of temporary files, caches and installer leftovers cleared and the drive optimised, often tens of gigabytes back and a noticeably quicker machine.
Performance
05
Operating system & antivirus updates
Windows or macOS security updates installed and virus definitions brought current, so it’s patched against what’s circulating now.
Security
06
Full internal clean
Fan removed and cleaned, the dust mat cleared from the exhaust fins, vents and heatsink blown through, and fresh thermal paste applied.
Hardware
07
Battery health report
Cycle count, design capacity against current capacity, charge rate and any swelling. You get a number and a straight answer on whether it needs replacing.
Laptop only
08
Hinges, ports, keyboard & screen
Hinge tightness, charge port firmness, USB and audio sockets, keyboard and trackpad function, and the screen and bezel checked for cracks starting at the corners.
Laptop only
Your files, software and settings are left exactly as they are, an MOT is a service, not a fresh start.
Everything that keeps a laptop
healthy between repairs.
One-off services or ongoing cover, at home, in your office, or remotely while you carry on working.
Fan & vent cleaning
The one job every laptop needs and almost never gets. Fan removed, the felted dust mat pulled from the exhaust fins, heatsink cleared and fresh paste applied.
Battery health & replacement
Cycle count and real capacity measured against design capacity, charge circuit checked, and swollen batteries removed safely and replaced.
Virus & spyware removal
Malware, adware, browser hijacks and scareware found and removed, with browsers and search settings reset to how they should be.
Ongoing virus protection
Licensed antivirus installed, configured and kept current, with alerts coming to us, and a monthly check that it’s still doing its job.
Keyboard, trackpad & hinges
Sticky and dead keys cleaned or replaced, trackpads recalibrated, loose hinges tightened before they crack the lid, and worn palm rests sorted.
Speed & startup tune-up
Startup programs trimmed, temporary files and caches cleared, drives optimised and background services sorted out.
Updates & patching
Windows, macOS, drivers, BIOS and application updates installed and checked, including the ones that keep failing quietly in the background.
Backup setup & checks
Laptops get dropped, lost and stolen, so backups matter more, not less. Configured somewhere that isn’t the same machine, then actually tested.
Encryption & travel safety
Drive encryption enabled, screen lock and find-my-device set up, so a laptop left on a train is an inconvenience rather than a data breach.
Health monitoring
Drive SMART data, battery wear, temperatures, disk space and error logs checked at each service, so problems are caught while they’re still cheap.
Remote & on-site support
Most software work we can do remotely while you watch. When it needs opening up, drop it in or we’ll collect it, laptops travel easily.
Setup & new machines
New laptop set up properly, old one migrated across, email, printers and Wi-Fi configured, and the old machine securely wiped.
A laptop heatsink
doesn't get dusty. It gets blocked.
Air is pulled across the whole board and pushed out through fins about a millimetre apart. Over a couple of years that dust felts into a solid mat you can lift out in one piece, and a can of compressed air won’t shift it. It has to come apart.
Before · blocked
What we usually find
Exhaust fins matted solid, almost no airflow
Fan at full speed constantly, and still losing
Thermal paste dried to powder
Throttling to half speed, hot on the palm rest
Heat cooking the battery sitting right beneath it
After · serviced
What a proper clean does
Fan removed and cleaned, fins cleared by hand
Fresh thermal paste on CPU and GPU
Full speed restored, no more throttling
Quieter, cooler to hold, and longer-lived
Worn fan bearings spotted and replaced while open
Typical figures from laptops we service, yours will differ. Annual cleaning suits most; every 6 months for gaming laptops, dusty workshops or homes with pets.
Every battery is
on a countdown.
Lithium cells lose capacity with every charge cycle, and heat accelerates it, which is why a dusty laptop kills its own battery faster. We measure it rather than guess, so you can plan a replacement instead of discovering it on a train.
Measured, not guessed
What a health report tells you
Two minutes of checking gives you a number and a straight answer on whether to replace it now, next service, or not at all.
Charge cycles used against the design rating
Current capacity versus original, the real number
Realistic runtime on your actual usage
Charging circuit and power adapter checked
Swelling inspection, a genuine safety issue
When it needs doing
Replacement, done properly
Batteries are consumables, not faults. Replacing one is routine, provided it’s the right cell and it’s fitted without damaging everything glued around it.
Correct capacity and chemistry for your model
Glued-in and internal batteries, including MacBooks
Swollen batteries removed and disposed of safely
Calibrated and load-tested before it goes back
Charging habits advice so the next one lasts longer
A swollen battery, a trackpad that won't click, or a case bulging apart, should be stopped and brought in, not left charging.
Antivirus isn't a purchase.
It's a service.
Installing it is ten minutes. Keeping it licensed, updated, actually scanning and, crucially, being told when it finds something, is the part that gets dropped. That’s the part we run for you.
Installed
Proper licensed product
Configured, not left on defaults
Conflicting products removed
Scheduled scans set up
Maintained
Definitions updated daily
Engine and version upgrades
Expiry tracked before it lapses
Windows security features on
Watched
Detections flagged to our team
Quarantine reviewed, not ignored
Repeat infections investigated
You’re told what happened
Beyond AV
Browser and ad protection
Windows firewall configured
Standard vs admin accounts
Phishing awareness advice
Businesses with several laptops: this is normally delivered as part of an IT support plan with central reporting.
Booked in to
back in your bag.
Four steps, whether it’s a one-off MOT or the first visit on a plan.
Find out what state it's actually in
Temperatures, battery capacity and cycles, drive health, memory, startup load and disk space. Ten minutes of checking tells us whether this is a service, a repair, or a laptop worth replacing.
- Battery & SMART check
- Hinges, ports & keyboard
- Honest verdict first
Opened up, not blown through
Base removed, fan taken out and cleaned, the dust mat lifted out of the exhaust fins, heatsink cleared and fresh thermal paste applied. Then the software side: junk files, caches and startup clutter.
- Fan removed & cleaned
- Fresh thermal paste
- Junk & startup cleared
Scan, remove, then patch
Full virus and spyware sweep, adware and browser hijacks removed, then the operating system, drivers and virus definitions brought current, and antivirus properly licensed rather than a lapsed trial.
- Malware removal
- Updates installed
- Protection licensed
Kept informed, and diarised
You get the before-and-after: temperatures, boot time, battery capacity, what was removed and anything we'd keep an eye on. On a plan, the next service is booked so it doesn't drift another three years.
- Kept informed
- Battery & temp figures
- Next service booked
One-off MOT,
or looked after all year.
Most people start with a single service and move onto a plan once they’ve seen the difference.
Laptop MOT
One-off full service
Get a fixed quote
- All eight MOT checks carried out
- Fan strip-down, clean and re-paste
- Battery health report
- Virus and spyware removal
- Updates, drivers and startup tune-up
- Written before-and-after report
Parts extra, always quoted first
Most popular
Care Plan
Serviced and protected all year
Get a fixed quote
- Annual Laptop MOT included
- Managed antivirus, licensed and monitored
- Updates and patching kept current
- Battery, drive health and backup checks
- Unlimited remote support for small issues
- Priority booking and discounted repairs
30-day rolling · multi-device discounts
Business fleet
Several laptops, one contract
Get a fixed quote
- Everything in the Care Plan, plus:
- Rolling service schedule across the fleet
- Central antivirus and encryption reporting
- Asset list, battery wear and replacement planning
- Loan laptops during longer repairs
- Rolls into a full IT support contract
Priced on device count and site
Bring your device into our offices or remote sessions are available, though a proper internal clean does need the laptop with us for the day.
Every laptop,
including the sealed ones.
Windows and Mac, ultrabooks, gaming laptops, 2-in-1s and business fleets, including models designed to make opening them difficult.
- Apple MacBook
- Dell
- HP
- Lenovo
- Acer
- ASUS
- Microsoft Surface
- MSI
- Razer
- Samsung
- Huawei
- Gaming laptops
- Ultrabooks
- 2-in-1 & convertibles
- Chromebooks
- Business fleets
A service finds things.
These fix them.
A clean often turns up a worn-out battery, a cracked hinge or a drive on its way out. Everything’s quoted before anything happens.
Laptop screen repair
Panels, cables, backlights, hinges and casing, replaced in the same workshop, usually within 24-48 hours, with a fixed quote first.
Repairs & upgrades
Batteries, charge ports, keyboards, SSD and memory upgrades and board-level faults, diagnosed from £20 and quoted before any work starts.
Microsoft 365 & backup
OneDrive set up properly, mail on your own domain, and independent daily backups, so a lost or dead laptop stops being a data emergency.
Common questions
Before you book it in.
How often should a laptop be serviced?
Once a year for most. Every six months for gaming laptops, machines used in dusty environments, or homes with pets, and sooner than either if the fan is already loud or the case is hot to hold.
Can't I just blow the dust out with compressed air?
It helps a little, but it doesn’t fix the real problem. The dust in a laptop compacts into a felted mat against the exhaust fins, and blowing from outside usually just pushes it further in, or spins the fan beyond its rated speed and damages the bearing. It has to come apart to be cleaned properly.
How do I know if the battery needs replacing?
By the numbers, not by feel. We report cycle count and current capacity against the design capacity. Broadly, below about 80% you’ll notice it, below 60% it’s worth replacing, and any swelling, a trackpad that won’t click, or a case bulging apart, means stop using it and bring it in.
Will I lose any files or have to set things up again?
No. A maintenance service leaves your files, software, licences and settings exactly as they are. We’re removing dust, junk and malware, not reinstalling anything. If a clean reinstall genuinely is the right answer, we’ll tell you first and back everything up before touching it.
Isn't the free antivirus built into Windows enough?
My laptop is really slow. Is a service enough or do I need an upgrade?
The health check answers that. Often a clean-up and tune-up transforms it. If it’s running a mechanical hard drive or is short of memory, we’ll say so, an SSD upgrade is usually the single biggest improvement available and still far cheaper than a new laptop.
How long will you need it for?
Usually the same day for a full MOT. Software-only work: malware removal, updates, tune-ups, can often be done remotely while you watch, with no drop-off at all. Only the internal clean genuinely needs it in front of us.
Do you service MacBooks?
Yes. MacBooks get dusty and slow like anything else, and their batteries are glued in rather than clipped, which is exactly why they’re worth having done properly. Internal cleaning, battery replacement, storage health, macOS updates and malware checks all apply.
Do you come to homes and offices?
Yes, home visits and office visits locally as well as drop-off at the workshop. Remote sessions worldwide.
Need a quote on a Cleanup or Tuneup?
Tell us the make, how old it is and what it’s doing, we’ll tell you whether it needs a service, a battery, an upgrade or nothing at all. Home, office or remote.
Our Other Laptop Services
Data Recovery
We offer fast, reliable data recovery services to retrieve lost or corrupted files from hard drives, SSDs, and other storage devices.
Virus Removal
Our virus removal services eliminate malware, spyware, and other threats to restore your system’s security and performance.
Laptop Repairs and Upgrades
Whether your laptop is running slow, experiencing hardware issues, or simply needs a performance boost, our Laptop Repairs and Upgrades service is here to help.
Laptop Screen Repair
We build bespoke, high-performance PCs tailored precisely to your needs, whether for gaming, content creation, or business.