Cracked screen,
Not a new laptop.

Broken, dim, black, white or lined displays replaced with quality panels, usually in a day or two and always for a fraction of a replacement machine. Free fixed quote before we start.

Free

quote

24-48h

Typical turnaround

3mth

Warranty on the panel

All

Major brands

Workshop job cardReady for collection
DeviceDell XPS 15 · 9520
Reported faultCracked panel, backlight OK
Panel15.6" FHD IPS · matte
Checks and QuoteLCD only, no board damageFree
DataUntouched, nothing wipedSafe
Fitted & testedPixels, hinge, colour, touchPassed
ACS Workshop · BirminghamRepair Completed

Find your screen symptom,
we fix all eight.

A display fault isn’t always the display. Some of these are the panel, some are the cable, backlight or graphics chip. The quote is free either way, so you’re not paying to find out.

01

Broken, cracked or smashed

Spider-web cracks, a dark blot spreading from the impact point, or glass lifting from the bezel.

Panel replacement

02

Dim or dull display

Readable in the dark, useless in daylight. Usually a failing backlight or inverter rather than the LCD itself.

Backlight or panel

03

Blotches and liquid leakage

Dark clouds or coloured pooling that grows over weeks. The panel is physically damaged and will keep spreading.

Panel replacement

04

Completely black

Fans spin, keyboard lights up, nothing on screen. Could be panel, cable, backlight or graphics, and we test in that order.

Diagnosis first

05

Completely white

A blank white raster usually means the ribbon cable has come loose or the panel connection has failed.

Cable or panel

06

Vertical lines

Coloured or dead columns down the display, often after a knock or when the lid is moved.

Panel or cable

07

Horizontal lines and flicker

Bands, tearing or flicker that changes with the lid angle, typically a chafed display cable.

Cable replacement

08

Casing, bezel and hinges

Cracked lid corners, a hinge pulling away from the case, or a screen that won’t stay up. Fixed alongside the panel.

Casing repair

Not sure which yours is? Bring it in, or send us a photo of the screen switched on, and we’ll tell you before you commit to anything.

A screen is a part.
The laptop is the asset.

A panel is usually a fraction of what a comparable machine costs, and everything you have set up stays exactly where it is. We’ll still tell you when it isn’t worth it.

Buying a replacement laptop

Ten times the cost, or more

A mid-range business laptop against the price of one panel, for a machine that was otherwise fine.

A day of setup you don't have

Software, licences, printers, VPN, mapped drives, browser logins and two-factor apps, all again.

Data migration risk

Every transfer is a chance to lose something that only lived in one folder on one machine.

A working machine in landfill

The most environmentally expensive part of a laptop is making it in the first place.

Replacing the screen

Typically 24-48 hours

Common panels are stocked. Less common ones are ordered next-day and fitted on arrival.

Nothing on your machine changes

Same install, same files, same logins. We don’t wipe, reinstall or start fresh.

Fixed price before we start

You approve a written quote. If the diagnosis changes the job, we come back to you first.

3-month warranty on the part

New panel, tested for colour, brightness and hinge alignment before it goes back.

The right panel,
not just a panel that fits.

Screens differ by resolution, finish, refresh rate, brightness and connector. Fitting a cheaper spec is how a repair ends up feeling like a downgrade, so we match what left the factory, or better if you ask.

Resolution & panel type

Matched to your model’s original specification so colour and sharpness are unchanged.

HD / FHDQHD4K UHDIPSOLEDTN

Finish & features

Glossy or matte, touch or non-touch, and high-refresh panels for gaming machines.

Matte anti-glareGlossyTouch digitiser120-165HzPrivacy

Beyond the panel

The parts that get blamed on the screen, and the ones broken alongside it.

Display cablesBacklight / inverterBezels & lid casingHingesWebcam modulesFull lid assemblies

Full assemblies are sometimes cheaper and safer than a bare panel, on some ultrabooks and all glued OLED lids. We’ll quote whichever is right.

From cracked to
completion.

Four steps, no surprises, and a phone call before anything costs you money.

01Step 1 of 4
Step 01 · Initial check

Free quote, in front of you where we can

We confirm whether it's the panel, the display cable, the backlight or the graphics chip, because they look identical from the outside and only one of them is a screen job. No charge, no obligation.

  • External display test
  • Cable & hinge check
  • No fee, no commitment
Step 02 · Quote

A fixed price, in writing, before we touch it

You get the panel spec, the part cost, the labour and the turnaround, plus a straight answer on whether it's worth doing. If we find something else once it's open, we stop and call you.

  • Fixed written quote
  • Panel spec confirmed
  • An honest no if needed
Step 03 · Fit

Fitted in our Birmingham workshop

Anti-static bench, correct tools, and the lid reassembled properly rather than clipped back together. Your data is never touched: no wipe, no reinstall, nothing moved.

  • In-house, not sent away
  • Data untouched
  • Correct panel spec
Step 04 · Test & return

Tested properly, then back to you

Brightness and colour check, touch calibration where fitted, hinge alignment and a lid open-close cycle. Then collection, or delivery back to your office or home (locally).

  • Brightness & colour test
  • 3-month part warranty
  • Collection or delivery
Keep scrolling

Priced by panel,
not by guesswork.

Cost depends on the panel your model takes. A standard 15.6″ FHD is a world away from a glued 4K OLED touch assembly, so every quote is fixed once we’ve identified the exact part. Send us the model and we’ll price it.

Standard panel

HD / FHD, non-touch, most laptops

Free diagnosis either way

Most common

High-spec panel

QHD, 4K, touch or high refresh

Quoted per model, send us the serial

Cable, backlight & casing

When it isn’t the panel

Fitted alongside a panel at no extra labour

Business customers: collection and return across Birmingham and the West Midlands, and priority turnaround on support plans.

The bits people
actually ring up to ask.

Screen Diagnosis & Quote

£0

Free, whether or not you go ahead with the repair. No bench fee, no assessment charge.

Turnaround

24-48hrs

For stocked panels. Rarer or glued assemblies are next-day ordered, then fitted the same day they land.

Your data

Untouched

We don’t wipe, reinstall or migrate anything. The machine comes back exactly as you handed it over.

Warranty

3mth

On the replacement panel and our workmanship. Accidental damage after the repair isn’t covered, so ask about screen protection.

Pixel Policy: In accordance with ISO 13406-2 (Type 2 & 3), allowing 2-5 Dead Pixels are within acceptable industry standards. Dead pixels do not indicate the quality of the display screen. The rare possibility of having dead pixels comes as part of the manufacturing of LCD screens and major manufacturers do not consider 2-5 dead pixels as a defect that is enough to scrap the display.

If it has a lid,
we've had it on the bench.

Consumer, business and gaming laptops, Chromebooks, 2-in-1s and MacBooks, including models the manufacturer would rather replace than repair.

Most screens arrive
with something else wrong.

If it’s already open on the bench, related work costs less than booking it in again later.

Repairs & upgrades

Swollen batteries, dead keys, failing hard drives and slow machines, all quoted at the same time as the screen and fitted in the same visit.

Data recovery

If the machine was dropped hard enough to break the display, the drive took the same knock. We can check its health and recover data before anything else fails.

IT support

Companies on a support plan get collection, setup on another device where possible, and their repairs pushed to the front of the queue.

Common questions

Before you bring it in.

It depends entirely on the panel your model takes. A standard 15.6″ FHD panel is at the lower end; a 4K OLED touch assembly is several times that. Send us the model or serial number and we’ll give you a fixed price, or bring it in for a free diagnosis.

Commonly stocked panels are typically fitted within 24-48 hours of approval. Less common panels and glued lid assemblies are ordered for delivery and fitted the day they arrive. We’ll tell you which yours is when we quote.

No. A screen replacement doesn’t touch the drive: no wipe, no reinstall, no migration. Your files, software, licences and logins are exactly as you left them. We’d still recommend a backup before any repair, as a matter of principle.

That’s what the free diagnosis establishes. A black or lined display can be the panel, the display cable, the backlight or the graphics chip. Connecting an external monitor is the first test: if that picture is perfect, the fault is in the lid.

Cracked LCD and OLED panels can’t be repaired, because the damage is inside the layers, which is why blotches spread. The panel is replaced. Cracked bezels, lids and hinges around it often can be repaired.

We fit panels matched to your model’s original specification for resolution, finish, brightness, refresh rate and connector, from established suppliers, with a 3-month warranty. Where genuine OEM parts are available and you’d prefer them, we’ll quote both.

Often yes, but we’ll say so if it isn’t. If the panel costs a large share of what the machine is worth, or the rest of it is failing too, we’ll tell you straight and talk about pairing it with an SSD and memory upgrade instead, or a replacement.

Screen work is done in our Birmingham workshop, because it needs the bench and the tools. We do offer collection and return locally in Great Barr and Burntwood, and priority turnaround for clients on a support contract.

Yes. Retina displays are bonded assemblies rather than bare panels, so the whole lid assembly is replaced. Dearer than a standard laptop panel, but still far less than a new machine. We’ll quote before ordering.

Need a quote on a Laptop Screen Repair?

Send us the make, model or serial number and a photo of the screen switched on. You’ll get a fixed price, the panel spec and a realistic turnaround, usually the same working day. Or visit us in person, please call to book an appointment first.

ACS at work

Our Other Laptop Services

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Virus Removal

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Laptop Repairs and Upgrades

Whether your laptop is running slow, experiencing hardware issues, or simply needs a performance boost, our Laptop Repairs and Upgrades service is here to help.

Laptop Maintenance

Our Laptop Maintenance and Support services are designed to keep your systems operating at peak efficiency, minimising downtime and preventing costly issues before they arise.